Showing posts with label customers. Show all posts
Showing posts with label customers. Show all posts

Thursday, December 19, 2013

Smart Passive Income #152 - Numbers or Beeing Quniqe

This blog moved to a new location, please visit us at http://ramble.m2m.at.
 
Pat really likes numbers, and to mix them in ways any mathematician would be jealous. (Multiply pi by two and again with the radius of a circle, ... voila, that's the way you become rich ... sorry, kidding ...)

Three tidbits of "today's" post:
  • People buying from you once will likely buy from you again (... in other words, it's easier to satisfy an existing customer, than to get a new one)
  • Optimize the "dollars earned per customer" buy finding the optimum price for your product (not too cheap, not too expensive, ... which is actually quite difficult ...)
  • You don't need a lot of customers to become successful (if you product sells for the "right" price)

... and two approaches to achieve what's said above:
  • enter a popular market, and gain a market share using an unique angle
  • specialize in niches (where you might not have to fight with that many competitors, but still need an unique angle)
... or to summarize: BE UNIQUE

Tuesday, December 10, 2013

Smart Passive Income #141 - "Stupid" eMails

This blog moved to a new location, please visit us at http://ramble.m2m.at.
 
Pat explains, why emails from non-customers - asking questions - are good, even if they do not make you any money for now ... because the writers took time to contact you explaining their problems in need for a solution ... which you could provide ...

Friday, October 18, 2013

Smart Passive Income #47 - Bachelor Party - Passive not that Passive - Questions & FAQs

This blog moved to a new location, please visit us at http://ramble.m2m.at.

For his bachelor party Pat was away from his computer for more than a day at admits passive income is not all that passive and that it might not be the perfect business model ...

Again, passive income means you create a product once, setup an automated process to sell that product to your customers and get money without investing further time.

It turns out, it does not really work that way. Pat receives tons of emails with all sorts of questions - not even all about his products. Of course you could ignore them ... but then you might your customers to recommend your product to others, or keep them as customers for future products.

You need to answer your customers, be polite and most of all quick. Customers hate to wait for a response!

If you find that you are asked the same questions again and again, create a FAQ page to limit such questions ... unfortunately lots of people will keep asking, even if their questions are answered perfectly in your FAQ.

Sunday, October 06, 2013

Smart Passive Income #30 - The magic of Buy Now Buttons - Split Tests

This blog moved to a new location, please visit us at http://ramble.m2m.at.

How to test how your customers see your web page design?

Do Split Tests!

Create different versions of your page and split your audience so that part of them see only one version, and the other part see the other version. If your audience is large enough, the page which produces more sales, should be the better one, right?

The different versions do not have to be all that different. You can even test small changes, e.g. the size or the text of the order button.

Pat cites an article from drivetraffic.com, where 47 different versions of buy buttons got tested. The conclusion:
  • bigger, fatter buttons do better than smaller buttons,
  • use orange buttons on lighter backgrounds,
  • use "add to card" instead of "buy now",
  • place credit-card logos bellow the button for a sense of assurance and safety,
  • place a strike-through retail price next to the sale price 
  • ...

Friday, October 04, 2013

Smart Passive Income #28 - How to Develop your Product

This blog moved to a new location, please visit us at http://ramble.m2m.at.

... previously on Smart Passive Income ...

What's Smart Passive Income? You create a product (most likely an information product), setup an automated process to "sell" it, and make from that without further effort ...

... and now the continuation ...

Do you have problem finding YOUR product?

If you sell an information product, you should know what you are talking about ... however, you do not need to be an expert to start with. Pat, for example, was no an expert on leed architecture when he started to gather study material. Even when he had passed his exam, there are definitely more experienced people out there knowing more about the topic. But his unique point of view - as student learning for that special exam - helps other people preparing for the exam. And they are willing to pay for that piece of information ...

Wednesday, October 02, 2013

Smart Passive Income #26 - Birthday, Coincidence, Fate

This blog moved to a new location, please visit us at http://ramble.m2m.at.

Pat's 26th blog entry is on his 26th birthday. Coincidence? Fate?

... and he reveals another major secret! Share! ... not your money, but personal information about yourself. It seems there is a tiny peeping tom in everybody of us. We like to read/hear/watch about other peoples life, countless reality TV shows are prove! ... Sharing information about yourself creates a connection between you and your customers ...

... and of course (there needs to be a skeptic remark): ... it makes identity theft so mach easier ...

Thursday, September 26, 2013

Smart Passive Income #18 - Don't Wast Your Time - Market Research

This blog moved to a new location, please visit us at http://ramble.m2m.at.

 

Don't wast your time and money on a product nobody will buy

If you have an idea on a new product make sure there are actually customers who are willing to buy it. Don' go with your gut an just assume it - ask them! Find them, ask them personally, make polls with your current customers (from other products) ...

... I will skip entry #19 which is a fable Pat wrote for fun ...

Tuesday, September 24, 2013

Smart Passive Income #16 - Ridiculous? Waste of Time?

This blog moved to a new location, please visit us at http://ramble.m2m.at.

Why making money is ridiculous?  Not only to parrents ... it sounds like a dream (?) come true, doing nothing and earn money ...

... that's actually not true - however it might be perceived that way. The idea behind smart passive income is to create a product which then using acclimatisation and the "global" availability of the internet to earn money from that effort without having to add to that effort.

Of course, it does sound ridiculous, waking up and having earned real money during the night doing nothing. Because the real work is hidden. You need to create such a product. You need to set up an automated process to provide the product to your customers (and hopefully collect some money). You need to find customers.

After all if you invest precious time - worth a couple of thousand dollars - and earn a couple of cents ... it does sound ridiculous ... Why did you wast your time?

Sunday, September 22, 2013