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For his
bachelor party Pat was away from his computer for more than a day at admits passive income is
not all that passive and that it might not be
the perfect business model ...
Again, passive income means you
create a product once, setup an
automated process to sell that product to your customers and get money
without investing further time.
It turns out, it does not really work that way. Pat receives
tons of emails with all sorts of
questions - not even all about his products. Of course you could
ignore them ... but then you might your customers to
recommend your product to others, or keep them as customers for
future products.
You need to
answer your customers, be
polite and most of all
quick. Customers hate to wait for a response!
If you find that you are asked the
same questions again and again, create a
FAQ page to limit such questions ... unfortunately lots of people will keep asking, even if their questions are answered perfectly in your FAQ.
