This blog moved to a new location, please visit us at http://ramble.m2m.at.
Pat explains, why emails from non-customers - asking questions - are good, even if they do not make you any money for now ... because the writers took time to contact you explaining their problems in need for a solution ... which you could provide ...
Showing posts with label emails. Show all posts
Showing posts with label emails. Show all posts
Tuesday, December 10, 2013
Friday, October 18, 2013
Smart Passive Income #47 - Bachelor Party - Passive not that Passive - Questions & FAQs
This blog moved to a new location, please visit us at http://ramble.m2m.at.
For his bachelor party Pat was away from his computer for more than a day at admits passive income is not all that passive and that it might not be the perfect business model ...
Again, passive income means you create a product once, setup an automated process to sell that product to your customers and get money without investing further time.
It turns out, it does not really work that way. Pat receives tons of emails with all sorts of questions - not even all about his products. Of course you could ignore them ... but then you might your customers to recommend your product to others, or keep them as customers for future products.
You need to answer your customers, be polite and most of all quick. Customers hate to wait for a response!
If you find that you are asked the same questions again and again, create a FAQ page to limit such questions ... unfortunately lots of people will keep asking, even if their questions are answered perfectly in your FAQ.
For his bachelor party Pat was away from his computer for more than a day at admits passive income is not all that passive and that it might not be the perfect business model ...
Again, passive income means you create a product once, setup an automated process to sell that product to your customers and get money without investing further time.
It turns out, it does not really work that way. Pat receives tons of emails with all sorts of questions - not even all about his products. Of course you could ignore them ... but then you might your customers to recommend your product to others, or keep them as customers for future products.
You need to answer your customers, be polite and most of all quick. Customers hate to wait for a response!
If you find that you are asked the same questions again and again, create a FAQ page to limit such questions ... unfortunately lots of people will keep asking, even if their questions are answered perfectly in your FAQ.
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